Living on campus, there will come a day when a student wants to place a work order or let someone know something isn’t working quite right. While you — their friend or family member — may be the first person they think to call, there is a team of facilities experts on campus to help them!
For residential spaces — think residence halls, dining halls, and student centers — they will place a work order with the Student Affairs Facilities and Operations Team!
How can students contact us?
To reach our team, students can:
- Email dsafacilities@vt.edu
- Visit our website for more information on work orders, fire safety, elevator updates, no-cost menstrual products, campus renovations, and more
- Call 540-231-1111
Our team is available from 7:30 a.m. — 4:30 p.m., Monday — Friday, to assist students with information, support, and guidance on our facilities and services. After hours, call the Housing Services desk at 540-231-6205. If a student cannot reach the Desk, they can also call 540-231-1111 and follow prompts for our 24/7 on-call service staff.
How to place a work order
- Place a work order with our team by navigating to the service portal.
- Once a student is in the portal, they should log in with their Virginia Tech email and password.
- Follow the prompts on-screen from there.
- Access a tutorial video on how to place a work order!
Summer Giveaway
This information is provided as part of the Campus Countdown summer giveaway for the class of 2029! Incoming Hokies can follow along with our interactive email series this summer to win big and prepare for on-campus living.
View the move-in email archive, with move-in information sent to your Hokie, or click the links below for more information to share with the Hokies in your life:
